Social media platforms are considered “da bomb” these days by organizations as well as people owing to the numerous benefits and conveniences they offer. Advertising and hosting various engaging activities on various social media platforms have now become the latest trends of companies rather than undertaking traditional means of advertising. This is because Social Media Marketing (SMM) is far more accurate, far reaching, cost-effective, swift, and impactful than traditional means of advertising. SMM is a branch of Digital Marketing that leverages the reach and influence of various social media platforms to market one’s brand and to develop it in all aspects. SMM campaigns can be undertaken free of cost or for nominal costs. They have been proven to have an average lead conversion rate of 15 to 20%, which is very impressive. Does SMM provide any other benefits to a business? Kindly read on to find out.
As mentioned earlier, Social Media Marketing (SMM) can be used to improve a brand in all aspects and not merely advertise its products or services. Some of the significant ways in which SMM helps build a brand are listed below
Finding one’s target audience via appropriate social media platforms and groups, setting up vibrant business pages on various social media platforms, and advertising one’s products or services to one’s target audience via appropriate social media platforms and groups has now become a breeze for organizations.
They can also tie up with influencers in their industries to effortlessly sky-rocket their brand awareness and lead conversion rates. Social media platforms and groups can also be used to create various interesting activities to engage one’s target audience with one’s brand. Via live chats and posts, one can also address any product or service-related issues or suggestions one’s customers might have.
Thus social media platforms can be used to improve a brand in all aspects. This level of personalized engagement with your customers and target audience to build your brand’s popularity and trust is not possible via traditional means of advertising.
As of today, a whopping 4.6 billion people worldwide have accounts on various social media platforms. This gives a huge opportunity for businesses to exponentially grow their customer base.
You can easily identify your target audience by searching for and joining appropriate groups on various social media platforms. You can then send personalized marketing messages to your target audience via live chats, personal posts, or emails to heighten your lead conversion rate.
SMM methods have an impressive lead conversion rate of 15 to 20%. Multiply that by the size of your target audience on various social media platforms and you’ll begin to see and understand the enormity of the business growth opportunities you have. Social media platforms can also be used to frequently engage with your existing customers and make them your brand’s evangelists.
By having a stable and vibrant presence on various social media platforms, you can get to know about the expectations and grievances of your customers and target audience. You can also visit the business pages of your competitors and get to know about their latest offers and business strategies and use that information to devise new and effective business strategies for your business.
Social media platforms enale you to define a strong “personality” for your brand. Not all the content you post on your business pages or elsewhere need to be promotional content. You can create interesting and engaging activities like polls, quizzes, educational games, posts on your latest offers, loyalty program, and schemes, your latest social initiatives, your latest animal welfare initiatives, etcetera to impress and engage your target audience, which will give you manifold benefits in the long run.
You can add the links to your social media business pages on various website analytics platforms like Google Analytics. By doing so, you can gain a fair understanding of your target audience and customers.
For example, you can get to know from which region of the world you get the bulk of your business page visitors, are they mostly men or women, what is their age group, what are their tastes, preferences, and expectations from your brand, how many views and engagement each of your social media posts got, you can get a fair idea of your customers’ buying trends and average monthly spending, etc.
Using all this valuable analytical data, you can devise methods to better your service or you can launch new products or make upgrades to existing ones to meet your customers’ and target audience’s expectations regarding the quality of your products or service.
You must ensure that the products your customers periodically order are available at every one of your outlets at the time/seasons they usually order. This practice will prevent disappointment for your customers and heighten your customer satisfaction and retention
For many people and businesses, social media platforms are an important source of online traffic for their official websites during the initial days since their launch. If your official website gets a large amount of relevant online traffic from high profile social media sources, then it’ll make your website rank higher on Google’s Search Engine Result Pages (SERPs).
Sending personalized promotional messages via social media platforms or emails are effective ways to heighten your lead conversion rate, business volume, and profit.
As stated before, social media platforms are a great way to personally interact with your customers and target audience. In your social media business pages, you can talk about the reason and motive behind founding your brand.
You can talk about the business challenges and opportunities your business had faced during the initial days of its launch and thus far. You can also state how the hard work of your team has brought your brand to the level it is in today. Last but not least, you can talk about the social welfare initiatives (if any) your company has undertaken so far and your future business plans and strategies.
Chances are that a few of your customers and target audience can relate to your brand’s story and will share their own thus enhancing the interaction and engagement with your brand. Even those people who can’t entirely relate to your brand’s story and struggle will appreciate its business values and social initiatives thus augmenting your brand’s reputation and popularity.
Having known the importance of social media marketing (SMM) for the growth and success of your brand, you might be thinking of availing top-notch SMM services to take your official website, brand, business volume, and profits to the next level. If so, think no further than consulting with us.
We have quite a few years of proven experience in providing professional SMM services for the industries like cab booking apps, meat delivery, courier deliver, bakery application, etc. Our jubilant client reviews ae proof of our technical expertise and professionalism. We will treat your business requirements as our own and deliver to you the best possible results in the shortest possible time.
Last but not least, we offer our sought after professional services at very reasonable prices. So, you have everything to hain and nothing to lose by discussing your business plans with us.